Examining the disciplinary process in nursing: a case study approach

Abstract

This article examines the disciplinary process in nursing using data drawn from qualitative cases studies carried out in three healthcare Trusts in the north of England.The main method of data collection employed in the cases studies was in depth interviews with managers, nurses and trade union representatives.The study considers the models of discipline employed by managers when making the decision to discipline, the conduct of disciplinary cases and their outcomes.The study pays particular attention to ‘quasi-formal’ discipline in which investigative processes may be used as punishments.The study also considers the poor outcomes of disciplinary action and their relationship to the ways in which disciplinary processes are conducted.