Planning for IS applications: a practical, information theoretical method and case study in mobile financial services

Organizational Information Requirements, Media Richness and Structural Design

Richard L. Daft, Robert H. Lengel · Management Science · 1986 · 9.6K citations

Social Sciences, Information Systems, Organization Studies +17

The Voice of the Customer

Abbie Griffin, John R. Hauser · Marketing Science · 1993 · 1.9K citations

Management, Industrial Engineering, Quality Management +12

Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1

Dennis, Robert M. Fuller, Valacich · MIS Quarterly · 2008 · 1.5K citations

Social Sciences, Communication, Psychology +10

Rethinking media richness: towards a theory of media synchronicity

Alan R. Dennis, Joseph S. Valacich · 2003 · 815 citations

Social Sciences, Communication, Organizational Behavior +13

Strategies for information requirements determination

Greg B. Davis · IBM Systems Journal · 1982 · 654 citations

Engineering, Information Systems, Strategy +17