Mary Parker Follett: assessing the contribution and impact of her writings

Abstract

Examines the extent and nature of Mary Parker Follett’s contribution to the literature of public administration and related fields. First reviews the substantive contribution, and then employs a citation analysis to explore the frequency of references to Follett’s works and the areas in which they have had the greatest impact. The analysis suggests some relative neglect of Follett’s writings compared with other major authors in the field, but some recent resurgence of interest prompted largely by her focus on conflict resolution.