The Measurement of Computer Attitudes: An Empirical Comparison of Available Scales

Abstract

This study empirically compared four available measures of attitudes towards computers, including computer anxiety. One objective of the study was to determine which, if any, of the measures was superior to the others on the psychometric criteria of reliability and validity. A secondary objective of the study was to identify a smaller number of items from the four measures of computer attitudes that would take less time to complete, yet result in highly reliable scales of computer attitudes. Results showed that all measures tested were essentially equal in terms of reliability and validity. Attempts to empirically derive improved scales were unproductive. Two of the measures were superior on a number of other criteria. Intended use should be the main criterion for choice as any of the four measures will likely provide reliable, reasonably valid information.