Improving Health Outcomes Through Patient Empowerment

Thomas L. Powers, Dawn Bendall

Journal of Hospital Marketing & Public Relations · 2004 · 30 citations · 60 references

Concepts

Abstract

The concept of empowerment can be successfully used in the healthcare industry to positively influence patient participation and compliance with their program of treatment. This paper examines the literature that has developed in the area and presents a model that incorporates patient empowerment into the healthcare delivery process. Managerial implications and directions for future research are also presented.

References

60