Decision Support Systems or Whatever Happened to M.I.S.?

Abstract

There are four major points I would like to make about Decision Support Systems (DSS). First, DSS is a redundant term currently being used to describe a subset of Management Science that predates the DSS movement. Second, DSS is not based on any formal conceptual framework, and this lack casts serious doubts on its substantive underpinnings. Third, very few chief executive officers will opt to become computer programmers, with or without DSS. And, finally, the office of the future is a myth.