2011 · 379 citations · 26 references
Social SciencesCommunicationSociologyDisaster PreparednessDisaster ResponseMedia StudiesCrisis CommunicationDisaster CommunicationNew MediaSocial MediaCommunication During DisastersDisaster Response SystemsMicroblogging Discourse
In this work, we conducted a case study of a popular Chinese microblogging site, Sina-Weibo, to investigate how Chinese netizens used microblogging in response to a major disaster: the 2010 Yushu Earthquake. We combined multiple analysis methods in this case study, including content analysis of microblog messages, trend analysis of different topics, and an analysis of the information spreading process. This study helped us understand the roles played by microblogging systems in response to major disasters and enabled us to gain insight into how to harness the power of microblogging to facilitate disaster response. In addition, this work supplements existing works with an exploration of a non-Western socio-cultural system: how Chinese Internet users used microblogging in disaster response.
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What is Twitter, a social network or a news media?
Haewoon Kwak, Changhyun Lee, Hosung Park et al. · 2010 · 6.7K citations · Full text
Akshay Java, Xiaodan Song, Tim Finin et al. · 2007 · 2.7K citations