Describing usability problems

Abstract

article Share on Describing usability problems: are we sending the right message? Authors: Joseph S. Dumas Oracle Corporation Oracle CorporationView Profile , Rolf Molich Dialog Design Dialog DesignView Profile , Robin Jeffries Sun Microsystems, Inc Sun Microsystems, IncView Profile Authors Info & Claims InteractionsVolume 11Issue 4July + August 2004 pp 24–29https://doi.org/10.1145/1005261.1005274Published:01 July 2004Publication History 35citation2,665DownloadsMetricsTotal Citations35Total Downloads2,665Last 12 Months113Last 6 weeks8 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access