The stationary workload of the G/M/1 queue with impatient customers

Applied Probability and Queues.

Upendra Dave, Søren Asmussen · Journal of the Operational Research Society · 1987 · 2.8K citations

Business, Computer Science, Probability Theory +11

Single-server queues with impatient customers

François Baccelli, P. Boyer, G. Hébuterne · Advances in Applied Probability · 1984 · 216 citations

Business, Computer Science, Probability Theory +16

Queuing with Impatient Customers and Ordered Service

D. Y. Barrer · Operations Research · 1957 · 201 citations

Business, Operations Management, Consumer Behavior +16

Level Crossings in Point Processes Applied to Queues: Single-Server Case

Percy H. Brill, M. J. M. Posner · Operations Research · 1977 · 142 citations

Business, Industrial Engineering, Queuing Theory +16

General customer impatience in the queue <i>GI/G/</i>1

D. J. Daley · Journal of Applied Probability · 1965 · 118 citations

Business, Industrial Engineering, Probability Theory +15