Effective case research in operations management: a process perspective

TLDR

Despite many calls for case‑based operations management research, the successful publication rate of such articles in top‑tier journals has been less than stellar. The authors present a five‑step case‑based research and dissemination process and highlight future research questions suitable for the case‑based method in operations management. The process provides guidance for each step and examines weaknesses in detail.

Abstract

Abstract Despite many calls for case‐based operations management research, the successful publication rate of such articles in top‐tier journals has been less than stellar. A five step case‐based research and dissemination process is presented. Guidance is given to future researchers for each step in the process. In addition, areas of weakness are examined and discussed in detail. Future potential research questions in operations management considered to be appropriate for the case‐based method are highlighted.