Journal of the American Society for Information Science and Technology · 2011 · 326 citations · 75 references
BusinessCommunicationInformation SystemsData MiningSocial Media AnalyticsText AnalyticsSocial MediaSocial Network AnalysisTrend DetectionCommunity-level Trend AnalysisData Stream MiningEmerging Topic DetectionReal-time Information SharingReal-time ProcessingSocial Media Trend AnalysisSpatial-temporal Trend Analysis
Twitter, Facebook, and other related systems that we call social awareness streams are rapidly changing the information and communication dynamics of our society. These systems, where hundreds of millions of users share short messages in real time, expose the aggregate interests and attention of global and local communities. In particular, emerging temporal trends in these systems, especially those related to a single geographic area, are a significant and revealing source of information for, and about, a local community. This study makes two essential contributions for interpreting emerging temporal trends in these information systems. First, based on a large dataset of Twitter messages from one geographic area, we develop a taxonomy of the trends present in the data. Second, we identify important dimensions according to which trends can be categorized, as well as the key distinguishing features of trends that can be derived from their associated messages. We quantitatively examine the computed features for different categories of trends, and establish that significant differences can be detected across categories. Our study advances the understanding of trends on Twitter and other social awareness streams, which will enable powerful applications and activities, including user-driven real-time information services for local communities.
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