SmallBlue: People Mining for Expertise Search

Abstract

This issue introduces a SmallBlue. SmallBlue finds experts, communities, and personal networks in large organizations through data mining, information retrieval, and artificial intelligence. By analyzing data from communication sources (emails, instant messages, and calendars) and Web 2.0 sources (blogs, wikis, social bookmarking systems, online profiles, and so on), the system answers questions about who knows what and who knows whom. SmallBlue-like services and system should continue attracting both researchers and industry developers to exploit the potential value in business intelligence.