Journal of Operations Management · 2005 · 965 citations · 87 references
ManagementOperations ManagementSupply Chain ManagementCustomer Relationship ManagementSupplier Relationship ManagementSupply Chain Performance ManagementSupplier ManagementSupply Chain Performance MeasurementSupplier Partnership EffectivenessSupply Chain Effectiveness MeasurementSupply Chain Performance EvaluationSupply Chain Performance ImprovementSupply Chain Performance IndicatorsSupply Chain Performance MetricsSupply Chain Postponement
Competition has shifted from between firms to between supply chains, making effective SCM a key source of competitive advantage and improved performance. The study aims to conceptualize, develop, and validate six dimensions of SCM practices—strategic supplier partnership, customer relationship, information sharing, information quality, internal lean practices, and postponement. Using data from 196 organizations, the authors tested and validated the six‑dimension measurement model with structural equation modeling. The resulting instrument offers a parsimonious tool for assessing overall supply‑chain performance.
Abstract It is widely argued that competition is no longer between organizations, but among supply chains. Effective supply chain management (SCM) has become a potentially valuable way of securing competitive advantage and improving organizational performance. This research conceptualizes, develops, and validates six dimensions of SCM practices (strategic supplier partnership, customer relationship, information sharing, information quality, internal lean practices, and postponement). Data for the study were collected from 196 organizations and the measurement scales were tested and validated using structural equation modeling. It is hoped that this study will provide a parsimonious measurement instrument to assess the performance of the overall supply chain.
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The Measurement of Observer Agreement for Categorical Data
J. Richard Landis, Gary G. Koch · Biometrics · 1977 · 78.9K citations · Full text
Coefficient Alpha and the Internal Structure of Tests
Lee J. Cronbach · Psychometrika · 1951 · 43.2K citations · Full text
Social Sciences, Educational Assessment, Educational Measurement +14