A self-improving helpdesk service system using case-based reasoning techniques - Concepedia

Concepedia

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A self-improving helpdesk service system using case-based reasoning techniques

29

Citations

20

References

1996

Year

Kai H. Chang, Pradeep Raman, W. Homer Carlisle, James H. Cross

Computers in Industry

EngineeringCase-based ReasoningAutomated ReasoningIntelligent ServiceSystems EngineeringSoftware EngineeringComputer ScienceIntelligent Service SystemSoftware DesignCase-based Reasoning Techniques

References

	Year	Citations

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