Medical Care · 1977 · 16 citations · 8 references
PharmacyFamily MedicineFunctional AssessmentHealthcare Quality ImprovementOutcomes ResearchClinical Outcome AssessmentFunctional OutcomesOutcome AssessmentOutcome EvaluationPatient SatisfactionPatient Satisfaction MeasurementCare Process EvaluationHealthcare Outcome MeasurementOutcome MeasuresPatient Outcome EvaluationPatient Satisfaction AnalysisProcess MeasuresQuality Of Care EvaluationQuality Of Care Perceptions
The outcomes of a series of some 410 acute episodes from two family practice centers were rated on the degree to which the patient regained his usual functional status and his satisfaction with the outcome and the process of care. A portion of outcomes (251) were then compared to process scores obtained using explicit criteria and the rest to implicit process ratings based on the problem-oriented record. In both instances those cases with good outcomes had better process scores than those with bad outcomes; neither measure of satisfaction had a consistent relationship with either process measure.
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Evaluating Quality of Patient Care
John Williamson · JAMA · 1971 · 139 citations
Public Affairs, Educational Assessment, Health Education +17