International Emergency Nursing · 2008 · 77 citations · 12 references
NursingAmbulance NursesMedicineEmpathyPatient SafetyNursing ResearchActions Towards WorriesEmergency Medical ServiceOut-of-hospital Emergency Medical ServiceCompassion FatigueCritical Incident StudyEmergency Medicine
12
The critical incident technique.
John C. Flanagan · Psychological Bulletin · 1954 · 7.6K citations
Ambulance personnel and critical incidents
D. M. Alexander, Susan Klein · The British Journal of Psychiatry · 2001 · 520 citations · Full text