How to Create and use Experiential Case-Based Exercises in a Management Classroom

Abstract

The popular case-discussion teaching method provides a real-world, decision-oriented focus that can capture complex problems in bounded scenarios. Unfortunately, the method can de-emphasize important process aspects of organizational decision making. Furthermore, overuse of cases can make them formulaic and repetitive. The case-based role play is an interactive technique that engages students in experiential, process-oriented activities based on the familiar case format. This article discusses the pedagogical benefits of the activity and describes the process of choosing appropriate cases, preparing for the class session, and running the role play. It also provides sample debriefing questions and some options for using the format.