IEEE Intelligent Systems · 2011 · 107 citations · 16 references
Trust MetricRecommendation ProcessCustomer ReviewControversial ReviewsOnline ReviewsBiasManagementComputational TrustTrustSocial InfluenceTrust ManagementReputation SystemCommunicationArtsMarketingPersuasionFirst Experimental Study
By comparing and extending several well-known trust-enhanced techniques for recommending controversial reviews from Epinions.com, the authors provide the first experimental study of using distrust in the recommendation process.
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Paul Resnick, Neophytos Iacovou, Mitesh Suchak et al. · 1994 · 5K citations · Full text
Propagation of trust and distrust
R. Guha, Ravi Kumar, Prabhakar Raghavan et al. · 2004 · 1.5K citations
Engineering, Behavioral Decision Making, Large Trust Network +20
Trust-aware recommender systems
Paolo Massa, Paolo Avesani · 2007 · 1.2K citations
Engineering, Trust Management Architecture, Communication +21