Journal of Business Communication · 2010 · 59 citations · 10 references
Social SciencesCommunicationInternational BusinessDiscourse AnalysisIntercultural CommunicationLanguage ProficiencyCommunication AccommodationConversation AnalysisCross-cultural CommunicationIntercultural DiscourseOral CommunicationAccommodation In Cross-cultural InteractionBusiness Intercultural CommunicationConvergenceIntercultural Business CommunicationIntercultural Communication TrainingLanguage Accommodation Theory
This article investigates the role of speech accommodation by native and nonnative speakers of English in a series of international business meetings. The study first of all reveals an awareness by some participants of the need to adjust language for an international audience and an intuitive understanding of some of the ways this can be achieved. Analysis of the meetings’ discourse further illustrates some of the normalization and convergence strategies used by some participants throughout the meetings to accommodate linguistic differences and difficulties. It is suggested that such authentic examples could be used as the basis for business communication training resources to help both native and nonnative speakers communicate more effectively in international contexts.
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Language style as audience design
Allan Bell · Language in Society · 1984 · 2.9K citations
Sequencing in Conversational Openings<sup>1</sup>
Emanuel A. Schegloff · American Anthropologist · 1968 · 2.4K citations