Critical incidents and journey mapping as techniques to evaluate the impact of online evidence retrieval systems on health care delivery and patient outcomes

The critical incident technique.

John C. Flanagan · Psychological Bulletin · 1954 · 7.7K citations

Public Health, Disaster Planning, Incident Response +8

Online Access to MEDLINE in Clinical Settings

R. Brian Haynes, K. Ann McKibbon, C J Walker et al. · Annals of Internal Medicine · 1990 · 294 citations

Computing, Health Informatics, Clinical Medicine +14

Factors Associated with Success in Searching MEDLINE and Applying Evidence to Answer Clinical Questions

William Hersh · Journal of the American Medical Informatics Association · 2002 · 188 citations · Full text

Computing, Computer Science, Medical Education +16

Do Online Information Retrieval Systems Help Experienced Clinicians Answer Clinical Questions?

Johanna Westbrook · Journal of the American Medical Informatics Association · 2005 · 185 citations · Full text

Computing, Health Informatics, Clinical Decision Support +13

Use of MEDLINE by physicians for clinical problem solving.

D. A. B. Lindberg, E R Siegel, B A Rapp et al. · PubMed · 1993 · 168 citations

Medicine, Biomedical Informatics, Clinical Sciences +17