Concepedia

Telephone follow-up improves patients satisfaction following hospital discharge

Eyal Braun, Amjad Baidusi, G Alroy, Zaher S. Azzam

European Journal of Internal Medicine · 2008 · 108 citations · 16 references

Concepts

Health ProfessionsHealth Services AdministrationHealth Services ResearchHealthcare Quality ImprovementInpatient CarePatient SatisfactionPatient Satisfaction MeasurementPost-discharge Follow-upPost-discharge Follow-up CommunicationPost-discharge Telephone Follow-upQuality Of Follow-up CareTelephone Follow-up Calls

References

16

Effective physician-patient communication and health outcomes: a review.

Moira Stewart · PubMed · 1995 · 4.1K citations

Social Sciences, Communication, Health Communication +14

The impact of follow-up telephone calls to patients after hospitalization

Vicky Dudas, Thomas Bookwalter, Kathleen Kerr et al. · The American Journal of Medicine · 2001 · 294 citations

Health Professions, Health Services Administration, Health Communication +7

Patient-Physician Communication at Hospital Discharge and Patients' Understanding of the Postdischarge Treatment Plan

David R. Calkins · Archives of Internal Medicine · 1997 · 205 citations

Nursing, Health Services Administration, Continuity Of Care +14

Transitional care of older adults.

Naylor · PubMed · 2002 · 132 citations

Nursing, Geriatric Medicine, Gerontological Nursing +14

Transitional Care of Older Adults

Mary D. Naylor · Annual Review of Nursing Research · 2002 · 122 citations

Nursing, Geriatric Medicine, Gerontological Nursing +14