Industrial Management & Data Systems · 2002 · 156 citations · 0 references
BusinessInformation SystemsManagement Information SystemsInformation Systems ManagementInformation Systems StrategyOrganizational DevelopmentEnterprise Systems ImplementationEnterprise TransformationInformation Systems CapabilitiesInformation Systems IntegrationOrganizational Change ManagementOrganizational TransformationErp AdoptionErp Change ManagementErp ImplementationErp Integration
Two distinct phases of ERP have been identified. The first phase refers to the changes that an organization undergoes in transforming from the old system and “going live” with the ERP system. The second phase, also called the second wave of ERP, refers to the actions subsequent to ERP implementation, that enable the organization to achieve the full capabilities and benefits of ERP. The paper examines the problems organizations frequently experience with ERP implementations, and suggests strategies for extending the value of ERP systems.