2000 · 68 citations · 15 references
ArtsInformation SystemsPsychologyHuman-computer InteractionInteraction DesignUser Experience DesignExperience DesignInterface DesignSoftware DesignUsability EngineeringUsability EvaluationUsability TestingDevice Usability EvaluationInteractive System EvaluationInterface Design EvaluationQuestionnaire-based Usability AssessmentSoftware Usability Evaluation
The Cognitive Dimensions framework outlined here is generalised broad-brush approach to usability evaluation for all types of information artifact, from programming languages through interactive systems to domestic devices. It also has promise of interfacing successfully with organisational and sociological analyses.
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The psychology of human-computer interaction
Yvonne Rogers · Applied Ergonomics · 1984 · 2K citations