Advances in Applied Probability · 1989 · 89 citations · 18 references
BusinessComputer ScienceMarkov Decision ProcessesOptimizationQueuing TheoryPriority QueuesQueue ManagementQueueing AnalysisQueueing SystemsQueueing TheoryRoutingChannelsDynamic Priority QueuesLimited Service DisciplineOptimal PoliciesQueueing Control PoliciesQueueing Theory OptimizationQueuesRouting In Queueing Networks
A cyclic service system is composed of K channels (queues) and a single cyclically roving server who typically takes a positive amount of time to switch between channels. Research has previously focused on evaluating and computing performance measures (notably, waiting times) of fixed template routing schemes under three main service disciplines, the exhaustive, gated and limited service regimes. In this paper, probabilistic results are derived that allow control strategies and optimal policies to be considered for the first time. By concentrating on a new objective function, we are able to derive rules of index form amenable for direct implementation to dynamically control the system at suitably defined decision epochs. These rules utilize current system information, are of an adaptive nature, and are shown to emanate from a general physical principle.
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An introduction to queueing theory
Computers & Operations Research · 1993 · 914 citations
Hideaki Takagi, Leonard Kleinrock · Performance Evaluation · 1985 · 663 citations
Combinatorial Methods in the Theory of Stochastic Processes
S. Zacks, L Takács, L Takács · Technometrics · 1968 · 517 citations