Framework for e-government assessment in developing countries: case study from Sudan

Abstract

In developing countries where resources are limited it is vital to set e-government strategies and direct investment judiciously. Current frameworks focus on risk assessments are ineffectual in developing country’s e-government planning. This study presents a framework for assessing e-government maturity in developing countries, to facilitate decision-making regarding: technical infrastructure; management; values; and strategies. The framework is applied in the situation in Sudan. The results show that while Sudan e-government is still in its early stages, the main advance has been made on technology readiness. Future investment in ‘soft’ areas will help capitalise on the technological developments and lead to socio-economic improvements in Sudan.