Developing knowledge management metrics for measuring intellectual capital

Abstract

Measuring intellectual capital is a growing area of interest in the knowledge management field. Metrics are being developed and applied by some organizations, but there needs to be more research throughout the international community to better define these measures. One limitation of the current measures is that they do not necessarily address the “knowledge level” and the types of value‐added knowledge that individuals obtain. This paper takes a look at the current measures, discusses some possible limitations, and suggests some additional measures that could be used in the intellectual capital area to complement existing measures.