Institutionalized Use of Citizen Surveys in the Budgetary and Policy-Making Processes: A Small City Case Study

Abstract

Douglas J. Watson, Robert J. Juster, Gerald W. Johnson, Institutionalized Use of Citizen Surveys in the Budgetary and Policy-Making Processes: A Small City Case Study, Public Administration Review, Vol. 51, No. 3 (May - Jun., 1991), pp. 232-239