Journal of Applied Probability · 1999 · 62 citations · 14 references
BusinessDisaster PlanningQueuing TheoryStochastic ProcessesMarkov ProcessesMarkovian Queueing ModelsQueue Length DistributionsQueueing ProcessesQueueing SystemsQueueing TheoryMarkovian Arrival ProcessesQueue Length Probability DistributionStochastic Arrival ProcessesVirtual Waiting Time ApproximationWaiting Times
Disaster arrival in a queuing system with negative arrivals causes all customers to leave the system instantaneously. Here we obtain a queue-length and virtual waiting (sojourn) time distribution for the more complicated system BMAP / SM /1 with MAP input of disasters.
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