<i>Wiki</i> for knowledge sharing, a user-centred evaluation approach: a case study at <i>STMicroelectronics</i>

Manel Brichni, Nadine Mandran, Lilia Gzara, Sophie Dupuy-Chessa, David Rozier

Journal of Knowledge Management · 2014 · 10 citations · 15 references

Concepts

Abstract

Purpose – The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization. Design/methodology/approach – The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives. Findings – A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork. Originality/value – The proposed evaluation methodology is based on a user-centered approach.

References

15