Assembling Collaboration: Informing the Design of Interaction Spaces

Abstract

Over the past 20 years or so, researchers have, in a number of ways, considered how studies of talk and interaction might inform the design of new technologies. In this article, we discuss a “technical intervention” where studies of visual and material conduct informed by conversation analysis shaped the design and development of a prototype communication system: a “media space.” We conclude by briefly discussing some of the challenges and opportunities that arise when drawing from studies of social interaction to inform the design and assessment of new technologies. Data are in British English.