Climate persuasive services

Abstract

ICT has reshaped our society, and with the current accelerating development of technology, and its wider distribution throughout the globe, they will continue doing so even more. These changes in society are important for sustainability. They affect the physical way the society and the environment interact, but they also affect the way people think, learn and behave.We suggest that the persuasive power of ICT can be oriented towards change. For this purpose we define the concept of climate persuasive services as ICT applications that change personal attitudes regarding change and/or change behavior towards reducing greenhouse gases emissions. We consider mobile phones, pervasive sensors and social media as three key technological drivers for the development of persuasion applications.We have analyzed the use of persuasion principles in existing web and mobile applications forming three clusters: tracking carbon footprints, sharing goals and making green behavior easier. Based on this analysis, we suggest a more planned use of persuasive principles, and propose six different opportunities for improvement.