Communications of the ACM · 2006 · 33 citations · 4 references
Social SciencesCommunicationOrganization StudiesCommunication TheoryInterpersonal CommunicationOrganizational CommunicationCollaborative SystemsCommunication ModelsComputer-mediated CommunicationComputer-supported Cooperative WorkRelationship CommunicationRelationship MaintenanceDistributed Interaction
Electronic communication works best when it increases interaction and collaboration through a variety of media.
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