The meaning of patient satisfaction: An explanation of high reported levels

Patient satisfaction: A valid concept?

Brian Williams · Social Science & Medicine · 1994 · 1.1K citations

Pharmacy, Health Services Administration, Health Services Research +12

Toward a theory of patient satisfaction

Susie Linder-Pelz · Social Science & Medicine · 1982 · 771 citations

Social Sciences, Psychology, Health Psychology +9

Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire

Tuan D. Nguyen, C. Clifford Attkisson, Bruce L. Stegner · Evaluation and Program Planning · 1983 · 738 citations

Health Professions, Health Services Administration, Health Services Research +13

The Health of the Nation

Rachel Jenkins · Psychiatric Bulletin · 1994 · 612 citations · Full text

Health Professions, Health Sciences, Clinical Medicine +5

Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care

David Locker, David Dunt · Social Science & Medicine Part A Medical Sociology · 1978 · 472 citations

Social Sciences, Sociology, Consumer Behavior +13