Communications of the ACM · 1993 · 336 citations · 1 references
EducationDevelopment StudiesInformation RetrievalScience PolicySource StudiesCitation NetworksCitation PracticesCitation Behavior
While modern methods for information system development generally accept that users should be involved in some way [15], the form of the involvement differs considerably. Mostly, users are viewed as relatively passive sources of information, and the involvement is regarded as "functional," in the sense that it should yield better system requirements and increased acceptance by users.
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