Brokerage, Boundary Spanning, and Leadership in Open Innovation Communities

Lee Fleming, David M. Waguespack

Organization Science · 2007 · 754 citations · 43 references

Concepts

TL;DR

Physical interaction can overcome the trust deficit of brokerage positions, and boundary spanners are more likely than brokers to become leaders. The study seeks to identify which human and social capital characteristics predict the emergence of leaders in open innovation communities. The authors examine how social brokerage and boundary spanning—distinct yet correlated positions—affect promotion, revealing differences between the two roles. Future leaders first need strong technical contributions, then community integration to mobilize volunteers and prevent forking, as supported by longitudinal IETF career analyses from 1986–2002.

Abstract

What types of human and social capital identify the emergence of leaders of open innovation communities? Consistent with the norms of an engineering culture, we find that future leaders must first make strong technical contributions. Beyond technical contributions, they must then integrate their communities in order to mobilize volunteers and avoid the ever-present danger of forking and balkanization. This is enabled by two correlated but distinct social positions: social brokerage and boundary spanning between technological areas. An inherent lack of trust associated with brokerage positions can be overcome through physical interaction. Boundary spanners do not suffer this handicap and are much more likely than brokers to advance to leadership. The research separates the influence of human and social capital on promotion, and highlights previously unexamined differences between brokerage- and boundary-spanning positions. Longitudinal analyses of careers within the Internet Engineering Task Force community from 1986–2002 support the arguments.

References

43