Concepedia

Abstract

Purpose The aim of this study is to evaluate implementation of an integrated management system (IMS) based ISO 9001 and ISO 14001 standards for construction firms. Design/methodology/approach Supported by a structured questionnaire survey, this paper examines several related issues in the implementation of IMS in construction firms in China. The researchers interviewed the auditors of ISO 9001 and ISO 14001 standards and senior managers of ten construction firms. The structured questionnaires were sent to 300 construction firms in China. Among them, 68 completed questionnaires were received. Findings The findings reveal that a majority of the firms support an integration of the ISO 9001 and ISO 14001 standards. “Similarity” and “compatibility” between the two standards are considered as the main reasons for pursuing such an integration. The benefits resulted from the integration include “avoidance duplication of procedures”, “reduced conflict of procedures”, and “reduced requirements for resources”. The research also finds that organizations need technical guidance and support from certifying bodies to complete the integration. Practical implications Proposes some useful suggestion for the contractors which are implementing (or will implement) both ISO 9001 and ISO 14001 standards. Originality/value It provides a possible solution by IMS with combining ISO 9001 and ISO 14001 for the contractors which are implementing (or will implement) both ISO 9001 and ISO 14001 standards. The IMS could help the contractors to overcome the challenges faced by them and achieve continual improvement.

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