IEEE Transactions on Human-Machine Systems · 2013 · 72 citations · 28 references
ComputingDisaster PlanningCrisis ManagementData MiningInformation RetrievalDisaster RecoveryDisaster Response PlanningBusiness Continuity PlanningDisaster Information SharingDisaster Recovery ManagementDisaster Recovery SupportEmergency Information DisseminationIncident SummarizationSummarizationUser Feedback Integration
Techniques to efficiently discover, collect, organize, search, and disseminate real-time disaster information have become national priorities for efficient crisis management and disaster recovery tasks. We have developed techniques to facilitate information sharing and collaboration between both private and public sector participants for major disaster recovery planning and management. We have designed and implemented two parallel systems: a web-based prototype of a Business Continuity Information Network system and an All-Hazard Disaster Situation Browser system that run on mobile devices. Data mining and information retrieval techniques help impacted communities better understand the current disaster situation and how the community is recovering. Specifically, information extraction integrates the input data from different sources; report summarization techniques generate brief reviews from a large collection of reports at different granularities; probabilistic models support dynamically generating query forms and information dashboard based on user feedback; and community generation and user recommendation techniques are adapted to help users identify potential contacts for report sharing and community organization. User studies with more than 200 participants from EOC personnel and companies demonstrate that our systems are very useful to gain insights about the disaster situation and for making decisions.
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