Counteracting Serial Position Effects in the CHOICLA Group Decision Support Environment

Abstract

Decisions are often suboptimal due to the fact that humans apply simple heuristics which cause different types of decision biases. CHOICLA is an environment that supports decision making for groups of users. It supports the determination of recommendations for groups and also includes mechanisms to counteract decision biases. In this paper we give an overview of the CHOICLA environment and report the results of a user study which analyzed two voting strategies with regard to their potential of counteracting serial position (primacy/recency) effects when evaluating decision alternatives.