Concepedia
Government Information Quarterly · 2013 · 38 citations · 15 references
ManagementInformation SystemsInformation TechnologyDigital GovernmentE-governmentWeb TechnologiesE-government PolicyGovernment PortalsE-government Service PortalsE-government StrategyE-service Performance MeasurementElectronic Government SystemsWeb Services
15
Measuring the efficiency of decision making units
A. Charnes, W. W. Cooper, Edwardo L. Rhodes · European Journal of Operational Research · 1978 · 28.7K citations · Full text
Business, Decision Sciences, Performance Management +10
Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis
Rajiv D. Banker, A. Charnes, W. W. Cooper · Management Science · 1984 · 16.6K citations
Business, Operations Management, Capacity Planning +10
The Measurement of Productive Efficiency
Mariah Farrell · Journal of the Royal Statistical Society Series A (General) · 1957 · 16K citations
Agriculture, Business Economics, Economics +12
E‐Government and the Transformation of Service Delivery and Citizen Attitudes
Darrell M. West · Public Administration Review · 2004 · 1.5K citations
Public Affairs, Political Science, Public Administration +14
The Effects of E‐Government on Trust and Confidence in Government
Caroline J. Tolbert, Karen Mossberger · Public Administration Review · 2006 · 1.1K citations
Public Affairs, Political Science, Public Administration +13