Journal of Counseling Psychology · 1988 · 17 citations · 11 references
Social SciencesCounselingPsychologyCounseling PsychologyInterpersonal CommunicationNonverbal CommunicationCounseling ProcessCounselor-client RelationshipEmpathic CommunicationEmpathic RespondingEmpathyVerbal BehaviorCompensatory MaintenanceCounselor GenuinenessEmpathy In CounselingExperimental Study DesignFacilitative InteractionsLeaning ForwardNonverbal EmpathySupportive Counseling Communication
This experimental study examined the relation between counselor deliberate postural lean and the communication of intensity, empathic understanding, respect, and genuineness. Results, from 12 male counselors acting as their own controls under three postural lean conditions (forward, backward, and choice) in counseling interaction with female clients, suggested compensatory processes in operation. Making a required lean forward was associated with decreased facilitative levels and backward with increased levels. The latter effects were more marked, with significant differences in intensity and respect. The effects were also more marked with those counselors who, as revealed in their choice session, preferred to move forward rather than backward, with these counselors also being the most effective as assessed by communicated empathy levels. It was concluded that for effective counselors in particular, deliberate postural lean results in a subtle maintenance of an equilibrium of verbal-nonverbal communication behaviors judged as most appropriate to the moment.
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