Organisational resilience capacity and firm product innovativeness and performance

Abstract

The term resilience has attracted the attention of many researchers from a variety of disciplines; however, an organisation’s resilience capacity has rarely been addressed in the new product development literature. In this study, we empirically tested the role of organisational resilience capacity-related variables on firm product innovativeness and performance. By studying 112 firms, we found that competence orientation and original/unscripted agility are positively related to firm product innovativeness. We also found that with increasing levels of technological turbulence, original/unscripted agility, practical habits and behavioural preparedness are positively associated with product innovativeness, whereas competency orientation is negatively related. Furthermore, we found that product innovativeness mediates the relationship between resilience capacity and firm performance.