Knowledge management for Government-to-Government (G2G) process coordination

Abstract

E-government is gaining momentum and has firmly established itself in addition to common terms such as 'e-commerce' or 'e-busines'. Given that e-government services extend across different organisational boundaries and heterogeneous infrastructures, there is a critical need to manage the knowledge and information resources stored in these disparate systems. Semantic Web technologies have the potential to manage the knowledge and coordinate Government-to-Government (G2G) processes. Based on the foundations of Semantic Web, including ontologies, knowledge representation, multi-agent systems and web services, knowledge management (KM) and G2G processes, we present a vision for KM for G2G process coordination. The Semantic G2G integration can support the transparent flow of semantically enriched information and knowledge, including content and know-how and enable collaborative G2G processes within and across governmental agencies.