Health Services Research · 2011 · 55 citations · 41 references
NH environments and management practices influence residents' health outcomes. These findings provide important lessons for administrators and regulators interested in promoting NH quality improvement.
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The Performance of Intensive Care Units: Does Good Management Make a Difference?
Stephen M. Shortell, Jack E. Zimmerman, Denise M. Rousseau et al. · Medical Care · 1994 · 740 citations
Nursing Homes as Complex Adaptive Systems
Ruth A. Anderson, L. Michele Issel, Reuben R. McDaniel · Nursing Research · 2003 · 425 citations
The Role of Perceived Team Effectiveness in Improving Chronic Illness Care
Stephen M. Shortell, Jill A. Marsteller, Michael Lin et al. · Medical Care · 2004 · 391 citations