The role of primary care non-physician clinic staff in e-mail communication with patients

Communication breakdown in the outpatient referral process

Tejal K. Gandhi, Dean F. Sittig, Michael J. Franklin et al. · Journal of General Internal Medicine · 2000 · 370 citations · Full text

Primary Care, Communication Breakdown, Patient Management +7

How Doctors and Patients Discuss Routine Clinical Decisions Informed Decision Making in the Outpatient Setting

Clarence H. Braddock, Stephan D. Fihn, Wendy Levinson et al. · Journal of General Internal Medicine · 1997 · 340 citations · Full text

Medical Decision Making, Family Medicine, Primary Care +10

On Call and Online

Alissa R. Spielberg · JAMA · 1998 · 225 citations

Communication, Documented Informed Consent, E-mail Communications +16

Web Messaging: A New Tool for Patient-Physician Communication

Eric Liederman · Journal of the American Medical Informatics Association · 2003 · 195 citations · Full text

Medical communication: Do our patients understand?

E. Brooke Lerner, Dietrich Jehle, David M. Janicke et al. · The American Journal of Emergency Medicine · 2000 · 124 citations

Humanity And Medicine, Health Communication Philosophy, Patient Experience +8