Cancer patients' satisfaction with physicians: Princess Margaret hospital satisfaction with doctor questionnaire results

Patients' ratings of outpatient visits in different practice settings. Results from the Medical Outcomes Study

Haya R. Rubin · JAMA · 1993 · 445 citations

Office Location, Family Medicine, Clinical Specialties +24

Behavioral consequences of consumer dissatisfaction with medical care

John E. Ware · Evaluation and Program Planning · 1983 · 362 citations

Customer Satisfaction, Consumer Dissatisfaction, Healthcare Marketing +7

Patients' Ratings of Outpatient Visits in Different Practice Settings

Haya R. Rubin · JAMA · 1993 · 335 citations

Office Location, Family Medicine, Clinical Specialties +21

Patients' Perceptions of Care

Marilyn T. Oberst · Cancer · 1984 · 164 citations

Nursing, Patient Satisfaction, Patient-centered Outcome +2

Development and Testing of a Visit-Specific Patient Satisfaction Questionnaire: The Princess Margaret Hospital Satisfaction With Doctor Questionnaire

D. Andrew Loblaw, Andrea Bezjak, Terry Bunston · Journal of Clinical Oncology · 1999 · 124 citations