Communication Research Reports · 2006 · 130 citations · 12 references
Social SciencesCommunicationCommunication Research MethodsCommunication TheoryIntercultural CommunicationCommunication CompetenceCross-cultural CommunicationIntercultural CompetenceEmpathy In Intercultural CommunicationIntercultural AwarenessIntercultural Communication SkillsIntercultural EmpathySurvey Data Processing
Recently, a new model of intercultural communication was proposed and later empirically tested (Arasaratnam, 2004 Arasaratnam , L. A. ( 2004 ). Intercultural communication competence: Development and empirical validation of a new model . Paper presented at the annual meeting of the International Communication Association , New Orleans , LA . [Google Scholar]; Arasaratnam & Doerfel, 2005 Arasaratnam , L. A. & Doerfel , M. L. ( 2005 ). Intercultural communication competence: Identifying key components from multicultural perspectives . International Journal of Intercultural Relations , 29 , 137 – 163 . [CSA] [Crossref], [Web of Science ®] , [Google Scholar]). The present study was designed to further test the model and address the limitations of the previous test. Survey data were collected from participants (N = 400) and analyzed using regression analyses. The results mostly supported the previous model. These results plus some new findings in the relationship between empathy and intercultural communication competence are discussed.
12
A measure of emotional empathy1
Albert Mehrabian, Norman B. Epstein · Journal of Personality · 1972 · 2.4K citations