Eliciting better information need descriptions from users of information search systems

Okapi at TREC

Stephen Robertson, Steve Walker, Susan Jones et al. · Text REtrieval Conference · 1994 · 2.2K citations

Engineering, Intelligent Information Retrieval, Corpus Linguistics +18

The vocabulary problem in human-system communication

George W. Furnas, Thomas K. Landauer, Louis M. Gomez et al. · Communications of the ACM · 1987 · 1.5K citations · Full text

Engineering, Semantic Processing, Vocabulary Problem +22

Real life, real users, and real needs: a study and analysis of user queries on the web

Bernard J. Jansen, Amanda Spink, Tefko Saračević · Information Processing & Management · 2000 · 1.3K citations · Full text

Real Users, Information Retrieval, Data Science +14

Question-Negotiation and Information Seeking in Libraries

Robert S. Taylor · College & Research Libraries · 2015 · 727 citations · Full text

Information Literacy, Library Design, Information Retrieval +12

Question-Negotiation and Information Seeking in Libraries

Robert S. Taylor · College & Research Libraries · 1968 · 705 citations · Full text

Information Literacy, Library Design, Information Retrieval +11