Tracking patient journeys to enhance service development and resource allocation

Abstract

NSW Health is undertaking the community health and outpatient care information project (CHOCIP), which will develop a patient-level data collection across selected services in NSW. It is the largest project of its type attempted in Australia and will result in the collection of 25 million unit records describing services provided in community health and outpatient care. The business rules of the sub-project are aimed at developing a structure for collecting data on the interactions that a patient has with the public health system in respect of a set of related problems or issues. The rules will allow the resultant patient-level data to be used to analyse patient journeys through the health services system in support of planning, service development and resource allocation processes.