Proceedings of the Human Factors and Ergonomics Society Annual Meeting · 2008 · 34 citations · 17 references
EngineeringComputer ScienceSystems EngineeringAutomationErgonomicsProcess ControlAutomation SystemsError PreventionFault DetectionFault DiagnosisIndustrial AutomationProcess AutomationAutomation RiskCommission ErrorsDecision Aid DesignDecision Aid DevelopmentOmission ErrorsSystem Fault Diagnosis
The effects of misses of an automated alarm and fault diagnosis system on different manifestations of automation misuse were examined. 24 participants operated a complex multi-task process control simulation. During training, they either experienced automation misses or were only informed that failures might occur. The experience of misses reduced complacency towards the alarm function of the decision aid as well as omission errors but did neither affect complacency towards the aid's diagnostic function nor commission errors. Implications of this specific effect of automation misses for the design of training measures as well as the theoretical understanding of automation misuse are discussed.
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