2006 · 30 citations · 1 references
ManagementPublic PolicyTransportation PlanningLocal GovernmentTransportTransportationPublic TransportPublic Transportation SystemsTransport SafetyTransport SystemsTransportation SafetyTransportation SystemsCommunity Consultation ProcessesPublic Property DamagePublic Transport FacilitiesPublic Transport OperationsPublic Transportation SafetySafety Around Stations
Abstract * A new program, Travel Safe, was introduced at the end of 1990 to deal with problems of passenger safety and vandalism on the train, tram and bus systems operated by the Public Transport Corporation of the State of Victoria, AUS. New information-gathering and analysis systems were created, and a forum was established for community consultation. Improved procedures for cleansing of graffiti, repair of vandalism and collection of litter were introduced. Security and customer safety were enhanced by better lighting and closed-circuit television surveillance and through the provision of more public telephones throughout the system. Patroling of trains, stations and other facilities was greatly increased. As a result, there were large reductions in crimes against persons, vandalism and graffiti, and the number of trains removed from service. To ensure that these improvements are maintained, the Public Transport Corporation is working with other agencies such as local government to instill much greater respect for public property in the community.
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